Advanced360 - Personalised Online Support
Advanced360 is Advanced's new online technical and customer support portal. It's a lifetime resource for all fire systems professionals.

Advanced360 is where our customers access technical support in person, on the phone and now online.
If you sell, install, specify, maintain or commission Advanced fire systems the Advanced360 portal is your number one resource for help.
It’s free to sign up, for both basic and premium accounts. Premium gets you many more features, but we need to get some simple company details. The table below outlines the difference between Basic and Premium.
Your portal remains personal to you for the entirety of your career with Advanced systems, including your personal training records, support ticket history, installed panel warranty certificates, software download packages for specific sites and much more.
If you change companies, let us know and the account moves with you.
Feature | Premium | Basic | Public |
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Open/Edit Support Tickets | ![]() |
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View Historic Support Requests | ![]() |
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Book Training | ![]() |
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View Training History | ![]() |
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Download Training Certificates | ![]() |
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Download Software | ![]() |
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Save software downloads in site specific packages | ![]() |
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Create and Download warranty certificates | ![]() |
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Download Manuals | ![]() |
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Download Datasheets/Brochures/Application Notes | ![]() |
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Book a Demo | ![]() |
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Order single hard copy brochure | ![]() |
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Order bulk brochures | ![]() |
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Order approved partner certificates | ![]() |
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Battery/loop calculators | ![]() |
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Product Returns | ![]() |
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Testimonials | ![]() |
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Signup Now | Signup Now |
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