Advanced360 - Personalised Online Support

Advanced360 is Advanced's new online technical and customer support portal. It's a lifetime resource for all fire systems professionals.

Advanced360 is where our customers access technical support in person, on the phone and now online.

If you sell, install, specify, maintain or commission Advanced fire systems the Advanced360 portal is your number one resource for help.

It’s free to sign up, for both basic and premium accounts. Premium gets you many more features, but we need to get some simple company details. The table below outlines the difference between Basic and Premium.

Your portal remains personal to you for the entirety of your career with Advanced systems, including your personal training records, support ticket history, installed panel warranty certificates, software download packages for specific sites and much more.

If you change companies, let us know and the account moves with you.

FeaturePremiumBasicPublic
Open/Edit Support Tickets Valid    
View Historic Support Requests Valid     
Book Training Valid     
View Training History Valid     
Download Training Certificates Valid     
Download Software Valid     
Save software downloads in site specific packages Valid     
Create and Download warranty certificates Valid     
Download Manuals Valid     
Download Datasheets/Brochures/Application Notes Valid  Valid  Valid
Book a Demo Valid  Valid   
Order single hard copy brochure Valid  Valid   
Order bulk brochures Valid     
Order approved partner certificates Valid     
Battery/loop calculators Valid  Valid   Valid
Product Returns Valid  Valid   
Testimonials Valid  Valid   Valid
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